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What to expect at dealer?

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dealer expect
675 views 1 reply 2 participants last post by  MrBen 
#1 ·
So my wife’s 2014 Mazda 3 has a problem with the sky active/ dashboard monitor where it shuts itself off or just never comes on.
After reading thru this forum it looks like maybe code level 59 might address this issue (we currently have level 55)
Should the dealer put his on for free?
Should they have installed it during the last maintenance?
I could put it on myself but already have an Appointment scheduled for Monday
What’s everyone’s thoughts?
 
#2 ·
Diagnosis for particular/General problems are not free.
They usually fix the customers issues on the car, but they'll mention obvious major safety issue or recalls.
I usually repair my Mazda 3 at the dealer for warranty and use the dealer for non-diy issues
 
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