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About every 3rd time I drive the car I notice the preset stations are gone! :argh 1: The OS version is 20.00.007, music database ver. is 00.00.012. Anyone know if a newer version of software fixes this problem? I know this is a common problem but, I have not been able to find any posts with a solution.

Also, anyone know if you can select presets with the console knob? Seems like the only way is with the steering wheel controls.

Thanks...
 

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The latest version is 33.00.500, so I recommend getting your dealer to update it ASAP. There are a lot of bug fixes, and that is probably one because that has never happened to me.

As for selecting presets, I actually don't know how to select them with the steering wheel; I always press the Favorites hardware button (to the right of the knob), then scroll to select a station.
 
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