OTA Update Instructions for Mazda Connect (firmware) where applicable.

3167 Views 13 Replies 10 Participants Last post by Tanck, 6 d ago

ASH8

Below is a .PDF from Mazda on how to use the OTA (Over The Air) Updated Procedure, and the instructions in the .PDF on how to set it up and for it to work and update your Mazda Connect software or firmware.

Includes BP Mazda 3 from late 2022 model year.

This procedure applies to basically all Mazda's sold from about late 2022 Model Year in USA /Can and EU/UK markets.
Please note not all Mazda markets are using OTA and as time goes by this will be something that will change on a particular new model (or future model year updates) as feature updates.

For example virtually all MX-30's worldwide has some form of OTA.
Unfortunately if your Mazda did not come from the factory with this feature then you can not retro fit it as this also aligns with MyMazda APP and the cars VIN in production plus the new hardware and wiring but not all models within the MyMazda App.

Basically, if you have the all the features that are listed in this .PDF with the ability to CHECK (tick) the boxes then you should see OTA functioning.
IF check boxes are greyed out or can not be checked then I assume your car does not have appropriate Hardware from factory or you have not successfully Registered your name etc and cars VIN in MyMazda App.

Please do not be fooled as Mazda knows what cars have the required hardware for OTA to work and you can not make it work if the car was never originally fitted with fully working OTA.

However, some markets in North America and Europe UK also need an easy TCU Driver update to make OTA work as some had bugs that needed rectifying like any chip based hardware or modules today, cars are computers on wheels......anyway....

On this 5 page .PDF I will refer to a few features that need prior viewing and checking.

On Page 2 Step 6.

NOTE the system SOFTWARE (firmware) Number for Mazda Connect, like 11014 (example).
Your firmware currently should be at the current available version, see my other threads in first post of Mazda Connect Firmware Updates to determine what is the latest number available for your model Mazda and in your country as they do vary and are NOT interchangeable, you CAN NOT install another countries Firmware/Software in Generation 7's CONNECT, the system just will not permit you to update manually or automatically OTA.

MAZDA CONNECT 7th Gen FIRMWARE Updates 2019~

HOME SCREEN for .kwi FIRMWARE SHOWN ABOVE CONNECT UPDATE FIRMWARE 7th Gen from 2019~ onward, Message me for your private download link only, Inc your Mazda's Model, Year, your Country. ALL DETAILS UPDATED BELOW from July 18th, 2022. File Description example for North America market. CMU...

www.mazda3revolution.com

As it says once you have a fully functioning OTA set up the system checks for new versions out of Japan every 7 days.
Again you may first have to update TCU Driver and or Mazda Connect manually via a USB Flash Drive if current in car now is too far outdated or TCU Driver is buggy.

See the screen notifications when a 'New Update Available' etc, in red box.

On Page 3 CMU OTA Software Update Procedure.

Note on Page 3 Step 4, you must make sure that the Connected Services BOX is checked or ticked, this means that car and your phone has been correctly owner registered with the MyMazda App (a must do).

On Page 4 Step 5.

Also make sure that Automatically Check for Updates BOX is also checked or ticked.

Step 6.
It shows the new version 11022 (example) you would then UPDATE (in red box).
You can see that OTA Updates are usually only a small size MB file.

Step 7.
Agree to the Software License Agreement.

The Progress Bar will show you update process as it is installing.

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Reactions: 2

1 - 14 of 14 Posts

andrewa

· #2 · 3 mo ago

Thanks! It will be interesting to see how frequently models get OTA updates now that they have broken up all the firmware (as opposed to the previous gen). So far I don’t believe there hasn’t been any updates for NA06 (my Mazda3) other than TCU.

In Canada, I believe the NA01 and NA04 models do not have the TCU, so I’m guessing those won’t be able to do OTA updates. Although the same is not true in the USA, where I believe they all do right back to 2019.

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ASH8

Discussion Starter · #3 · 3 mo ago

Yes almost all of current USA models have OTA ability.

In Canada the NA made CX-50 definitely has OTA, I believe if you can get MX-30 which also has OTA.
The rest of models will be a slow progression.

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coltonwise

· #4 · 3 mo ago

@ASH8 Do you have access to the TCU update that you mentioned, that might be needed to install first? If so, are these available via Private Messaging you?

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coltonwise

· #5 · 3 mo ago

Also, it seems like the version numbers for the TCU follow a pattern like 10005, 10006, 10007, etc...but my 2021 Mazda3 Turbo is on version 10460328 currently...?

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dtbcoc

· #6 · 2 mo ago

Is there something for 2016 cx5?

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UKO02

· #7 · 2 mo ago

I had OTA upgrade before,at 2022 summer when I activated In-Car wifi by AT&T,I just actived few days then I got system notice.after one month free ,i thought it's useless, so i give up it, then i never got any updates.I not sure it's a coincidence or that's what Mazda does.

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Hassan_44

· #8 · 2 mo ago

Hello there

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ivancad33

· #9 · 2 mo ago

Thanks for the info ASH8, I’m dont have OTA on my CX-5 2016, but it will be great to have it.

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ASH8

Discussion Starter · #10 · 2 mo ago

You can NOT convert ANY Mazda into receiving OTA Updates, your Mazda must come standard with this service from the Mazda Factory.

OTA started in USA from 2020 Model Years on top spec range for CX-30 and Mazda 3 (BP).
Canada has some models like CX-50 and MX-30.
Europe and Australia and NZ from MX-30 and newer models happening.

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ASH8

Discussion Starter · #11 · 2 mo ago

OTA not working in your Mazda for Over The Air updates??

Please read the following... and ONLY applies to certain Model Mazda's fitted with factory TCU Hardware.

More than likely your cars OTA system has been auto Deactivated, because....

Your Mazda needs the updated TCU (Tele Communications Update) Driver file and or system has been
Deactivated as there is a free trial period to the CV (Connected Vehicle) service.

Deactivation Mode
Some new owners may choose not to enroll into Connected Vehicle (CV) Services.
If this happens, the Telematics Communication Unit (TCU) will switch to Deactivation Mode.

Any of the following conditions will initiate Deactivation Mode:
• Customer does not enroll into CV services within 5 days from Retail Date (RDR/ New Car Warranty Start Date).
• Customer unsubscribed from CV services.
• Free trial period has expired.
• Customer unsubscribed from CV services prior to February 26, 2023 (Mazda IT batch deactivation).
NOTE:
• Customer or Mazda Dealer can activate CV services anytime via MyMazda app (there just might be a slight delay in making the backend connection since it was temporarily deactivated).
• When TCU is in Deactivation Mode, Infotainment Over-the-Air (OTA) Connectivity Master Unit (CMU) software update is not possible (disabled).
• Prior to Retail Date, the TCU is active.

So you must Register or Re-Register with your activated MyMazda App for this OTA Service to work.
IF the car has been sold to another owner at ANYTIME the old owner should deactivate MYMazda App prior to the new owner registering the service in their name, or contact your local Mazda Dealer or Mazda to assist.

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s.v.vdovichenko

· #12 · 25 d ago

ASH8 said:
Below is a .PDF from Mazda on how to use the OTA (Over The Air) Updated Procedure, and the instructions in the .PDF on how to set it up and for it to work and update your Mazda Connect software or firmware.

Includes BP Mazda 3 from late 2022 model year.

This procedure applies to basically all Mazda's sold from about late 2022 Model Year in USA /Can and EU/UK markets.
Please note not all Mazda markets are using OTA and as time goes by this will be something that will change on a particular new model (or future model year updates) as feature updates.

For example virtually all MX-30's worldwide has some form of OTA.
Unfortunately if your Mazda did not come from the factory with this feature then you can not retro fit it as this also aligns with MyMazda APP and the cars VIN in production plus the new hardware and wiring but not all models within the MyMazda App.

Basically, if you have the all the features that are listed in this .PDF with the ability to CHECK (tick) the boxes then you should see OTA functioning.
IF check boxes are greyed out or can not be checked then I assume your car does not have appropriate Hardware from factory or you have not successfully Registered your name etc and cars VIN in MyMazda App.

Please do not be fooled as Mazda knows what cars have the required hardware for OTA to work and you can not make it work if the car was never originally fitted with fully working OTA.

However, some markets in North America and Europe UK also need an easy TCU Driver update to make OTA work as some had bugs that needed rectifying like any chip based hardware or modules today, cars are computers on wheels......anyway....

On this 5 page .PDF I will refer to a few features that need prior viewing and checking.

On Page 2 Step 6.

NOTE the system SOFTWARE (firmware) Number for Mazda Connect, like 11014 (example).
Ваша прошивка в настоящее время должна иметь текущую доступную версию, см. другие мои темы в первом сообщении обновлений прошивки Mazda Connect, чтобы определить, какой последний номер доступен для вашей модели Mazda и в вашей стране, поскольку они различаются и НЕ являются взаимозаменяемыми, вы МОЖЕТЕ НЕ устанавливайте прошивку/программное обеспечение других стран в CONNECT 7-го поколения , система просто не позволит вам обновлять вручную или автоматически OTA.

MAZDA CONNECT 7th Gen FIRMWARE Updates 2019~

HOME SCREEN for .kwi FIRMWARE SHOWN ABOVE CONNECT UPDATE FIRMWARE 7th Gen from 2019~ onward, Message me for your private download link only, Inc your Mazda's Model, Year, your Country. ALL DETAILS UPDATED BELOW from July 18th, 2022. File Description example for North America market. CMU...

www.mazda3revolution.com

Как говорится, после того, как вы настроите полностью функционирующую OTA, система будет проверять наличие новых версий из Японии каждые 7 дней.
Опять же, вам, возможно, сначала придется обновить драйвер TCU и / или Mazda Connect вручную через USB-накопитель, если текущий автомобиль слишком устарел или драйвер TCU содержит ошибки.

См. уведомления на экране, когда «Доступно новое обновление» и т. д. в красной рамке.

На странице 3 Процедура обновления программного обеспечения CMU OTA.

Обратите внимание на стр. 3. Шаг 4: вы должны убедиться, что флажок «Подключенные услуги» установлен или отмечен галочкой, это означает, что автомобиль и ваш телефон правильно зарегистрированы владельцем в приложении MyMazda (обязательно).

На странице 4 Шаг 5.

Также убедитесь, что флажок «Автоматически проверять наличие обновлений» также установлен или отмечен.

Шаг 6.
Он показывает новую версию 11022 (пример), которую вы затем ОБНОВЛЯЕТЕ (в красном поле).
Вы можете видеть, что OTA-обновления обычно представляют собой файл небольшого размера в мегабайтах.

Шаг 7.
Согласитесь с лицензионным соглашением на программное обеспечение .

Индикатор выполнения покажет вам процесс обновления по мере его установки.
[/ЦИТИРОВАТЬ]
Добрый день! Я купил Mazda MX-30 в 2021 году и сейчас использую ее в Украине. К сожалению, наш дилер не может обновить программное обеспечение. На данный момент у меня версия прошивки TSU 000100040, но я считаю, что это уже устаревшая прошивка для Европы. Не могли бы вы дать мне ссылку на последнее обновление для моего автомобиля? Заранее спасибо!