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Mazda cannot import contact from smartphone

47292 Views 15 Replies 8 Participants Last post by  moczul
Previously I used iPhone 6 plus and Blackberry Z3, both phones are connected to MZD via bluetooth. I can switch easily from one phone to the other, and MZD always performs import contact successfully.
Nowadays I use a Samsung Galaxy S7 Edge, and although I have connected it to MZD, but MZD cannot import contact at all. The import contact bar just froze and nothings are imported to MZD.

Anyone can help me with this? Thanks a ton.

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I guess there is a contact which an attachment or something else special, which the MZD doesn't like.

You can try to send the contacts to the MZD.

- In Contacts there is a point called "Import selected contacts..." or something like this
- When you select it, some message appear and when you confirm it, the MZD waits 120 seconds to receive contacts via bluetooth
- Go to the phonebook of your phone, select "Export" and "Share all contacts"
- You will be asked how do you like to share them. Select bluetooth and the device "Mazda"

The menues are very different depending on the Android version and vendor of the phone. Especially Samsung has his own structure. But I think it should be clear how it works.

In my case the automatically import of contacts to the MZD always misses the contact photos. When I send them from the phone to the MZD, the photos are also imported. Therefore I've disabled the automatically import to prevent overwriting of my contacts.
All my contacts are Google's contact not Phone's contact, because I switch phones a lot.
Ordinary users maybe only have phone contacts, not Google's contact.

Maybe this thing make MZD cannot import contact from my phone?
I would say that this is not extraordinary. Nowadays mostly everybody uses a cloud service to synchronize contacts. I'm using ownCloud and the synchronisation with the MZD is working fine.

I'm still thinking that it could have to do with a single contact.
Have you categorized your contacts? Then you can filter the contact view by a single or more categorys. The MZD will import only these contacts. Maybe you can identify the problem contact by this method.
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