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Mazda 3 Sport
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Discussion Starter · #1 ·
My vehicle was registered in March 2017.
I put my SD card into my PC and opened up the mazda toolbox app. It then said my SD card was incompatible and I needed to download a different version so I did.

The map version I'm running is December 2019 so thankfully not that outdated

It then said something like " you are eligible for the mazda mapcare plan or there is a map update available"

So I clicked next, it then said my SD card has insufficient space and then asked me which map i want to install, so I clicked "europe" as I'm in the UK.

It then went straight to the download but I cancelled it as it didn't give me an option to do a backup.

So first question is, why was I not offered a back up , incase it goes wrong?

Secondly from what I know, the free map updates used to be for 3 years, but on cars from 2019 onward it is 5 years.

As my car is from march 2017 surely December 2019 is about the time the free update expired, so how could I be eligible for an update?
It also didn't tell me which map version/ year it was about to install, hence why I cancelled it

I'm in the UK and would appreciate some assistance, thanks
 

· Registered
Mazda 3 Sport
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50 Posts
Discussion Starter · #3 ·
Everything seems OK. You are eligible to receive old update of 2019 but not the last one, which is June 2022
Thank you, yes I understand this.

But surely December 2019 is the newest update I can get, and this is the version I already have in My car.
I'm confused because it says I'm eligible for an upgrade
 

· Registered
Mazda 3 Sport
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50 Posts
Discussion Starter · #4 ·
As far as i know updates are bi yearly usually december and then june... so how could I be eligible for an update, when the next one would be June 2020 which falls outside of the 3 year window?
 
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