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39 Posts
Hi Everyone,
I have a 2010 Mazda 3 5 door hatchback with 45000 miles on it. I checked the oil level on the car on Tuesday of this week and the dipstick was dry. I checked it when the engine was cold and happened to notice the oil filter was grimy. I rechecked again and the dipstick was dry; I filled it up to the first hashmark. Two weeks prior, I had checked it and it was fine. Last year in mid July I checked the dipstick and it read very low almost dry. Anyway, I had the car towed, Friday morning, to the dealer and had the car checked. They didn't find any leaks and said the oil filter was a little grimy from the previous oil change. I wasn't satisfied with their answer.... a car with this many miles should not be burning oil at all. I called Mazda Headquarters in Irvine and told the rep my side of the story and she quickly called the dealer letting them know of my complaint. I went to pick up the car. The service writer had the tech foreman explain to me the way the oil level is read on the dipstick and asked the question why was the dipstick dry. They said they couldn't answer that question and told me to read the oil level for the next two days and see if there were any changes if so to report it immediately. They also said that if it continues to do this more often they can have documentation of this and possibly be that this engine can be replaced for free even though its out of the warranty period. We'll see what happens.
I have a 2010 Mazda 3 5 door hatchback with 45000 miles on it. I checked the oil level on the car on Tuesday of this week and the dipstick was dry. I checked it when the engine was cold and happened to notice the oil filter was grimy. I rechecked again and the dipstick was dry; I filled it up to the first hashmark. Two weeks prior, I had checked it and it was fine. Last year in mid July I checked the dipstick and it read very low almost dry. Anyway, I had the car towed, Friday morning, to the dealer and had the car checked. They didn't find any leaks and said the oil filter was a little grimy from the previous oil change. I wasn't satisfied with their answer.... a car with this many miles should not be burning oil at all. I called Mazda Headquarters in Irvine and told the rep my side of the story and she quickly called the dealer letting them know of my complaint. I went to pick up the car. The service writer had the tech foreman explain to me the way the oil level is read on the dipstick and asked the question why was the dipstick dry. They said they couldn't answer that question and told me to read the oil level for the next two days and see if there were any changes if so to report it immediately. They also said that if it continues to do this more often they can have documentation of this and possibly be that this engine can be replaced for free even though its out of the warranty period. We'll see what happens.