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Discussion Starter #1
I am asked to forward a picture to Mazda before they will consider a review.
There are a million of these speckles inside the glass.
When the sun shines on them they are very irritating.
My dealer tried to clean these from the windshield but it didn't work because they are in the glass.
An auto glass shop checked the windshield and told me it was defective.
I have no idea when this will be resolved.
274449
 

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Discussion Starter #3
These are clearly inside the glass. There are millions of them.
I would be so happy if a clay bar would solve this problem.
I have read a lot about clay bars for pitted windshields. This windshield is one month old.
 

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honestly it looks like hard water spots, which can be really hard to remove with window cleaner and paper towels, but a clay bar will let you know in a few minutes if that is the issue because it will clear the exterior of the glass completely of any residue (glass only appears super smooth, there is still some pitting even in a new windshield that a clay bar will cleanse).

When I bought my car I spent an afternoon with a clay bar on the paint and exterior glass then sealed the paint.

If it is on the inside (membrane or moisture trapped during manufacture) than it is obviously a warranty replacement, but spend 5 minutes with a clay bar and lube and it will be clear if that is the issue...
 

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Discussion Starter #5
For owners who own a 2019 Mazda who do not have this issue when driving into the sun you have a proper windshield.
This information is for those extremely unfortunate who do have this issue.
This forum https://priuschat.com/threads/tiny-windshield-specks-in-bright-sunlight.98979/ has a good post at the end by Renan that is very helpful.

My post to this forum was:
"I have bookmarked this topic because of Renan post. This post can help others with a similar problem.
When you Google this issue 97% say it's pitting or soap scum.
I have a million of these specks in a brand new vehicle, 300 miles.
It is extremely frustrating reading posts where users can not relate to the glass being defective.
I have had 10 new vehicles and know when there is something that is not right.
A glass shop told me they only buy windshields made in the USA.
Again thanks Renan for your post."

Again this post is for the extremely few who have this issue.

Here is another picture of the issue:
274450
 

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Discussion Starter #7
I went to an auto glass shop today and they cleaned my windshield inside and out. They used glass cleaner and steal wool on the outside. They then used a $1000 sun light to check the windshield and believe it is now clean.
I will have to wait for sunlight before I know if it worked or not.
They said they never use clay bars to clean a windshield.
I'm hoping this worked.
 

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Discussion Starter #8
Mazda put a new windshield in a brand new 2019 Mazda 3 sedan today. In sixty years of buying new cars I have never had this experience.
In Vancouver BC we have seen almost zero sun in over 35 days. I wanted even more proof that the windshield was defective but with no sun it was impossible.
It did not matter. Mazda accepted that the windshield was defective and replaced it today. The whole process was extremely stressful.
I have had some beautiful cars but this is still the best I've had, but I still wish this had not happened.
 

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Mazda put a new windshield in a brand new 2019 Mazda 3 sedan today. In sixty years of buying new cars I have never had this experience.
In Vancouver BC we have seen almost zero sun in over 35 days. I wanted even more proof that the windshield was defective but with no sun it was impossible.
It did not matter. Mazda accepted that the windshield was defective and replaced it today. The whole process was extremely stressful.
I have had some beautiful cars but this is still the best I've had, but I still wish this had not happened.
Dealerships suck.

I assume you're now happy with the windshield?
 

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Discussion Starter #10
Until the sun comes out I can not tell if its better.
For those who live in Seattle and Vancouver there is the issue of sun light. Its liquid sun shine here.
 

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I would have tried a strong water spot remover just to be sure. My car had extremely hard water spots on the windshield that I was able to clean off.

Glad Mazda accepted the defect though.
 

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Discussion Starter #12
UltimateMazdaGuy9 was you windshield one day old when you used a strong water spot remover?
I had it cleaned by a professional windshield shop using special soap and steal wool.
When would you personally stop trying to clean a faulty windshield and have it replaced?
At what point would you say it was not water marks?
 

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Yes I noticed the water spots 1 week after I got the car. I never noticed them during the test drive because I wore sunglasses the whole time. :)

Soap and steel wool didn’t work for me; I tried glass cleaner, vinegar, etc also didn’t work. I finally bought a strong water spot remover from Amazon specifically made to remove hard water spots on car windows and it worked great removing the spots. If that didn’t work I’d probably then complain to corporate about it.
 

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Discussion Starter #14
UltimateMazdaGuy9 I must say that my car could have sat under a tree for weeks before I had it shipped to my dealer. Even after having my windshield replaced I can not say 100% it was not some foreign substance on the windshield.
Only those who removed the windshield and examined it could say whether it was truly in the glass or not.
For some reason Mazda showed no interest in examining the removed windshield.
Others have had the same problem with other car makes but it is extremely rare. Ultimately I will never know for sure what it was all about.
 
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