[BenMazda3]

I just wanted to post my experience ordering this exhaust. First of all I'd like to state that shipping was fast, and the exhaust sounds great. Very deep in person, videos on the internet don't do the tone justice.

I live in Canada so $500 USD turned into $920 CAD after shipping, tax, conversion and then $180 for customs at the door for $1100 CAD total.

After paying way too much money for an axleback exhaust, I discovered that the driver's side exhaust tip had 2 spots of surface rust coming from 2 chips in the exhaust tip (I left the bubble wrap and cardboard sleeves on the exhaust tips during installation and I was careful not to scratch it. The chips were on the exhaust when I got it). I was able to polish the rust off but as soon as it got wet it rusted again. I resorted to high temperature clear gloss to cover up the chips to keep the water out.

I contacted Corksport and I was told they would take the exhaust back and fix it or send a replacement as long as I paid for shipping back to them ($200 CAD). As an electrician, if I do a job at somebody's house and mess something up, I'm not charging them gas money to go back and fix it, I'm going back for free and fixing my mistake.

I'm not bashing Corksport's customer service, they were friendly and very helpful. I wanted to share just incase anybody else is interested in buying the same exhaust. It would have swayed my decision if I had known. Magna-flow cat back costs $800 CAD (Tdot performance), Borla axleback costs $860 CAD (Tdot performance), and a custom straight pipe at a local exhaust shop costs $300 CAD.

 

[Road Trip]

If you paid for it buy credit card, I would file a dispute based with my credit card company based on "unacceptable goods received" if the following did not work first.

And just before filed a claim with your credit card company, I would call Corksport back and let them know of what you hope you do not have to do, that they will do the right thing and pay return shipping. If the person on the phone does not grant you their paying return shipping, I would politely ask to speak with their supervisor, and then their supervisor. Often people up the "chain" have more options available to them.

Best of luck, for Corksport delivered you substandard goods.

 

[arathol]

I just wanted to post my experience ordering this exhaust. First of all I'd like to state that shipping was fast, and the exhaust sounds great. Very deep in person, videos on the internet don't do the tone justice.

I live in Canada so $500 USD turned into $920 CAD after shipping, tax, conversion and then $180 for customs at the door for $1100 CAD total.

After paying way too much money for an axleback exhaust, I discovered that the driver's side exhaust tip had 2 spots of surface rust coming from 2 chips in the exhaust tip (I left the bubble wrap and cardboard sleeves on the exhaust tips during installation and I was careful not to scratch it. The chips were on the exhaust when I got it). I was able to polish the rust off but as soon as it got wet it rusted again. I resorted to high temperature clear gloss to cover up the chips to keep the water out.

I contacted Corksport and I was told they would take the exhaust back and fix it or send a replacement as long as I paid for shipping back to them ($200 CAD). As an electrician, if I do a job at somebody's house and mess something up, I'm not charging them gas money to go back and fix it, I'm going back for free and fixing my mistake.

I'm not bashing Corksport's customer service, they were friendly and very helpful. I wanted to share just incase anybody else is interested in buying the same exhaust. It would have swayed my decision if I had known. Magna-flow cat back costs $800 CAD (Tdot performance), Borla axleback costs $860 CAD (Tdot performance), and a custom straight pipe at a local exhaust shop costs $300 CAD.

Or, you could have saved yourself a ton of money and bought the axle-back system from Ultimate Racing in Toronto for $450USD which is what, a bit over 600CAD?. I did, and saved close to $100 USD even though it was shipped from Canada vs inside the US. Total cost shipped from Canada just over 500USD.
Corksports shipping fees are outrageous, over $100 vs $49 for UR. :surprise:
https://www.ultimate-racing.com/col.../products/mazda3-14-exhaust-upgarde-hatchback

 

[arathol]

Just realized something

After paying way too much money for an axleback exhaust, I discovered that the driver's side exhaust tip had 2 spots of surface rust coming from 2 chips in the exhaust tip (I left the bubble wrap and cardboard sleeves on the exhaust tips during installation and I was careful not to scratch it. The chips were on the exhaust when I got it). I was able to polish the rust off but as soon as it got wet it rusted again. I resorted to high temperature clear gloss to cover up the chips to keep the water out.

It did not dawn on me until just now, but the CS system is supposed to be 304 stainless throughout. So you are saying the tip is chrome plated, the plating has chipped, and the exposed steel underneath is rusting? That is not good considering the 304 stainless claim and the $500 pricetag.:shocked:

 

[M3MX5M3]

I just wanted to post my experience ordering this exhaust. First of all I'd like to state that shipping was fast, and the exhaust sounds great. Very deep in person, videos on the internet don't do the tone justice.

I live in Canada so $500 USD turned into $920 CAD after shipping, tax, conversion and then $180 for customs at the door for $1100 CAD total.

After paying way too much money for an axleback exhaust, I discovered that the driver's side exhaust tip had 2 spots of surface rust coming from 2 chips in the exhaust tip (I left the bubble wrap and cardboard sleeves on the exhaust tips during installation and I was careful not to scratch it. The chips were on the exhaust when I got it). I was able to polish the rust off but as soon as it got wet it rusted again. I resorted to high temperature clear gloss to cover up the chips to keep the water out.

I contacted Corksport and I was told they would take the exhaust back and fix it or send a replacement as long as I paid for shipping back to them ($200 CAD). As an electrician, if I do a job at somebody's house and mess something up, I'm not charging them gas money to go back and fix it, I'm going back for free and fixing my mistake.

I'm not bashing Corksport's customer service, they were friendly and very helpful. I wanted to share just incase anybody else is interested in buying the same exhaust. It would have swayed my decision if I had known. Magna-flow cat back costs $800 CAD (Tdot performance), Borla axleback costs $860 CAD (Tdot performance), and a custom straight pipe at a local exhaust shop costs $300 CAD.

I absolutely hate what that type of stuff happens. Sometimes it seems like it happens more often than not. I am a very easy going person but when things like this happen to me I get fired up. You should gt them back on the phone and tell them that charging shipping is unacceptable for the price you have already paid. And then state what is commented above about it being made from stainless steel and that it shouldnt be rusting anyways. Anyways, best of luck!

 

[erklep]

thats a bummer that CS is not willing to step up and cover the shipping back

 

[chutoyy]

Yeah.. Their (in person and phone) customer service has gone down the drain so I don't support them anymore.

 

[BenMazda3]

I was told in an email that the tips were in fact stainless steel plated, not full stainless. I'll probably just end up welding different tips on. The clear coat I covered the scratches up with stained and now it looks bad.

 

[Matt22]

I am sure your tips would have eventually got chipped or something but that is far different from receiving damaged.
I would have thought they would have gave you $XXX back in consideration of the shipping costs.

 

[arathol]

I was told in an email that the tips were in fact stainless steel plated, not full stainless. I'll probably just end up welding different tips on. The clear coat I covered the scratches up with stained and now it looks bad.

What a bunch of BS. CS says everything is stainless and specifically mentions the tips being T304 for corrosion resistance. Makes me wonder about the rest of the system being the same way. This is quite disturbing and is deceptive advertising at best. Another reason not to shop at CS.

​

Here is a shot of the page where the description of the system can be seen:


Did you ask about the warranty? CS supposedly has a 2 year warranty on this system. What does that warranty cover I wonder?

 

[lemansbuilder]

Come on CorkSport, do the right thing. You must realize that we on this site are true enthusiasts. We are the ones buying your products, We are the ones making recommendations to others when we have a good experience/product to share. We are also the ones who will quickly detect and share with our fellow enthusiasts when we feel someone has been wronged. Step up CorkSport, make lemonade out of this lemon, you'll be rewarded in kind, the money will take care of itself

 

[seattlesloth]

After seeing a few threads like this, (complaining about CS and their experiences) and mine (which entail sending them an email for their "free book," never getting it, emailing them again, and getting a response saying they'll send it, and then never getting it), I don't think I'll be shopping at CorkSport at all. Seems like a shitty company. Shame.

 

[chutoyy]

I think the cheapest route is to clean/sand the tips down and take some high-temp spray paint and spray them down in a silver or black... My experience with new exhaust tips is that they're pretty expensive before welding labor.

I was told in an email that the tips were in fact stainless steel plated, not full stainless. I'll probably just end up welding different tips on. The clear coat I covered the scratches up with stained and now it looks bad.

 

[hpclayto]

Borla sent me a whole new exhaust for free when one of my tips came on upside down.

 

[DMshadow]

Glad I don't have to worry about this with my sedans tips. I've had good experience with their customer service but you shouldn't have to re pay shipping.

 

[BenMazda3]

UPDATE:

Corksport has agreed to pay the return shipping.

 

[arathol]

That was a no-brainer from the start. :smile2: I can't believe that CS customer service had even considered any other option. The fact that they did says enough for me. :wtf:

 

[jtlucena]

I just wanted to post my experience ordering this exhaust. First of all I'd like to state that shipping was fast, and the exhaust sounds great. Very deep in person, videos on the internet don't do the tone justice.

I live in Canada so $500 USD turned into $920 CAD after shipping, tax, conversion and then $180 for customs at the door for $1100 CAD total.

After paying way too much money for an axleback exhaust, I discovered that the driver's side exhaust tip had 2 spots of surface rust coming from 2 chips in the exhaust tip (I left the bubble wrap and cardboard sleeves on the exhaust tips during installation and I was careful not to scratch it. The chips were on the exhaust when I got it). I was able to polish the rust off but as soon as it got wet it rusted again. I resorted to high temperature clear gloss to cover up the chips to keep the water out.

I contacted Corksport and I was told they would take the exhaust back and fix it or send a replacement as long as I paid for shipping back to them ($200 CAD). As an electrician, if I do a job at somebody's house and mess something up, I'm not charging them gas money to go back and fix it, I'm going back for free and fixing my mistake.

I'm not bashing Corksport's customer service, they were friendly and very helpful. I wanted to share just incase anybody else is interested in buying the same exhaust. It would have swayed my decision if I had known. Magna-flow cat back costs $800 CAD (Tdot performance), Borla axleback costs $860 CAD (Tdot performance), and a custom straight pipe at a local exhaust shop costs $300 CAD.

May I ask where in Canada you're from? Im planning on buying my exhaust from cork sport as well. Im aware of the expensive prices but according to your experience you still had to pay custom fee of 180.. Im from Toronto if that determines custom fee's. also, which shipping method did you purchase? standard? expedited?

Thanks

 

[arathol]

I'm not sure why anyone would spend that much to import an exhaust system when a system that is probably better (real stainless, not plated) is made right in their back yard for half of the cost.:dunno:

https://www.ultimate-racing.com/col.../products/mazda3-14-exhaust-upgarde-hatchback

Ultimate Racing
20 Cosentino Dr
Toronto, ON

 

[stupidducky]

I was interested in also purchasing this exhaust.. not anymore after this. Also based in Toronto will look into tdot performance though!