Update!
So I went to the dealership today, the tech guys shows me both pieces and he claims that this clicking noise is a normal thing apparently, as he replicated the problem that I heard on both pieces, old and new. ( I was very skeptical but at the same it kind of made sense).
Then I'm like ok sounds fair enough, he put the new piece I go for a drive, and then turning left or right I hear this awful noise like
if I'm rewinding a mechanical clock, I'm like HOLY FU#$!!! Go back to the dealership, tech guys starts to become very rude at me, like if I'm looking for this problem on purpose, I tell him that now there is grinding noise coming from the steering wheel, I go for a ride with another tech, this is one is more friendly, he hears the noise! He is like, let's go to the dealership to solve this.
The rude tech guys comes back to me, gets in the car angry, drives with the second tech guy the friendly one), they took their time, and come back to the dealership, they are like, wow this time I didn't hear the noise the friendly tech guy says, they are like, go for a drive and if there is a noise come back again. I'm like maybe it got fixed or the new clock spring needed time to settle, go for a drive and BOOM! The sound happens again! I'm like no freaking way!!! Get back to the dearlership, immediately look for the manager and I tell him my story, we drive together, the freaking noise does not happen while he drives, I'm like holy
[email protected]#$! We come back to the dealership the manager tells me that everything looks fine now, I'm like ok...
Go for a drive, don't hear the sound for a while and then boom!!The noise appears again!!! At this point I'm tired and angry, luckily I was able to record and film the noise in video. Go back to the dealership, speak with the manager, show him the video, he is surprised!!! He is like we are fixing this now! Calls the angry tech guy (Apparently the only capable of fixing this stuff) , takes the car, checks and comeback to the manager to tell him that the new piece is "defective", the manager at this point does not want to deal with this anymore as well and requests for the original piece to be put together as he thinks that the clicking noise is normal after all, but I'm not letting this issue go either, since the new consecutive clicking noise was never present on the original piece . At this point at well I just want to have the original piece back and get the hell out of there. The angry tech guys installs the original piece, and he is like, there should not be any problems now. I'm like, this definitely needs to solve the problem, right? go for a ride and guess what? now with the original piece there is the new grinding noise that did not exist prior to arriving to the dealership, at this stage I'm going nuts!!! The guy must be installing this think the wrong way!
I go back to the dealership and immediately go look for the CEO and the manger, now they are on a meeting, one of the floor managers attends my issue, I tell him that perhaps the angry tech guys is either not installing properly the piece and that he might also have some personal bad feelings towards me, no idea! The manager calls me over the phone, I explain him that with the original piece and with the "defective" piece this new grinding sound is happening, he tells me to leave the car so they can check the problem, I just could not believe what was happening, all I wanted was for them to fix this issue... not to mention that every-time they are taking the plastic covers from the steering wheels they are scratching them....
That was me expressing my discontent, I hope this issue is fixed!!! I mean what the hell can this tech guy be doing wrong??!