[hpmax]

I have had a terribly annoying, persistent issue with the Bluetooth audio in my 2015 Mazda 3. When I am making a call, the MazdaConnect will occasionally disconnect and then reconnect the call on the Bluetooth (in other words, the call isn't actually disconnected, just the Bluetooth). By "occasionally", I mean that it can take anywhere from 2 minutes before disconnecting to 2 hours. It usually reconnects within 30 seconds. There does not seem to be any rhyme or reason to it. Interestingly, I have ONLY noticed this while making a phone call. I have never noticed this when making a voice or video "call" through Whatsapp or something similar which seems to go through the BT like a call (although the MC identifies me as the caller when I receive a call on Whatsapp).

I have seen this problem on two different phones (a Samsung Note 5, and a LG V30+). I have seen this on multiple firmwares, and both before and after the Android Auto update. I am running the AIO Tweaks. When I first switched from the Note 5 to the V30+ the problem went away for a long time (months?) but then reared its ugly head again.

This is REALLY annoying!

 

[ADarkerBreed]

I have this same issue but it may be the phone, my previous phone had never dropped bluetooth calls but my current one has quieter bluetooth overall and will occasionally drop connection to bluetooth in the middle of calling.
I am however in a base model without the infotainment system.

 

[Jaywin]

I have the same issue. Does anyone know the fix to this? My idea is that its because my phone has a newer software which may not be supported by MazdaConnect.

 

[issam_isl]

I had this issue with my Nokia 3.1 Oreo 8.1. The problem has gone since my last update to Android Pie 9.0.

 

[Jaywin]

I had this issue with my Nokia 3.1 Oreo 8.1. The problem has gone since my last update to Android Pie 9.0.

I'm running Android Pie and mine still disconnect. May I know your car's fw?

 

[boke0628]

Update yours MZD to 70.00.100 will Solve the problem

works for me

 

[issam_isl]

I'm running Android Pie and mine still disconnect. May I know your car's fw?

My Firmware is ADR 59.00.502

 

[Anthony14]

Had the same problem. Used the site to update to 70.000.335 NA and seems to have stopped with my S8.

 

[Jaywin]

Updated the firmware to 70.00.335 and yes that seems to fixed the issue.

 

[Arodriguez531]

Updated the firmware to 70.00.335 and yes that seems to fixed the issue.

Any directions on where and how to do this?

 

[Tristan-cx5]

70.00.335 NA (North America) can be found here: HiDrive - at the bottom you will find a PDF with update instructions for the dealers. All on your own risk, as Mazda does not intend us users to update the firmware.