I've been dealing with this issue for a month and thought it would be good to share on here. I have a 2019 Mazda 3 Premium. I was about to head to work on January 14 and when I put the car in reverse to get out of my driveway I got a message on the dashboard that said Automatic Transmission Failure and to take my car to get serviced. The car wouldn't move at all in reverse and made a very strange clanking type of noise.
I thought maybe it was just a random issue and would fix itself if I started the car again. Nope, the issue persisted. If I put the car in drive it would go forward but it started shaking and also making a weird noise. All the lights on the dash lit up. I called the dealer and told them the issue and they told me to take it in the following Friday and they would check it out. I had to get the car towed to the dealership that Friday and they barely got around to checking it out on February 11th. They said the codes are showing a ton of transmission issues and that it should be covered under the powertrain warranty but that they would need to contact Mazda corporate for advice on how to proceed with this.
I just think it's very strange that the transmission would mess up all of a sudden. I didn't have any issues or any signs of a potential issue leading up to this. I tried looking through the forum to see if anyone else had something similar happen but couldn't find anything.
I thought maybe it was just a random issue and would fix itself if I started the car again. Nope, the issue persisted. If I put the car in drive it would go forward but it started shaking and also making a weird noise. All the lights on the dash lit up. I called the dealer and told them the issue and they told me to take it in the following Friday and they would check it out. I had to get the car towed to the dealership that Friday and they barely got around to checking it out on February 11th. They said the codes are showing a ton of transmission issues and that it should be covered under the powertrain warranty but that they would need to contact Mazda corporate for advice on how to proceed with this.
I just think it's very strange that the transmission would mess up all of a sudden. I didn't have any issues or any signs of a potential issue leading up to this. I tried looking through the forum to see if anyone else had something similar happen but couldn't find anything.